Privacy Policy

Welcome to Upwely ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our indoor warehouse navigation system and related services.

2.1 Personal Information

We may collect the following types of personal information:

• Name and contact information (email address, phone number)
• Company name and job title
• Account credentials
• Billing and payment information

2.2 Usage Data

We automatically collect certain information when you use our services:

• Device information and identifiers
• Location data within your warehouse facility
• Navigation patterns and usage statistics
• System logs and performance data

2.3 Warehouse Data

To provide our navigation services, we process:

• Warehouse layout and mapping data
• Inventory location information
• Integration data from your ERP systems (e.g., Acumatica)

We use the collected information for the following purposes:

• Providing and improving our indoor navigation services
• Processing transactions and managing your account
• Communicating with you about updates, support, and promotions
• Analyzing usage patterns to enhance user experience
• Ensuring security and preventing fraud
• Complying with legal obligations

We may share your information with:

• Service Providers: Third-party vendors who assist in operating our services
• Business Partners: Integration partners like Acumatica for ERP connectivity
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell your personal information to third parties.

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Warehouse operational data is retained according to your subscription terms and can be deleted upon request.

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at support@upwely.com.

We use cookies and similar tracking technologies to enhance your experience. You can manage cookie preferences through your browser settings. For more information, see our Cookie Policy.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

If you have questions about this Privacy Policy or our privacy practices, please contact us at: